Contact

Welcome to Wattle & Flame – where quality meets passion for authentic Aussie BBQ. We are dedicated to providing premium, sustainably produced Mallee Root Lump Charcoal and exceptional customer service. Our team is always here to help, whether you have a question about our products, need assistance with your order, or simply want to learn more about our sustainable practices.

At Wattle & Flame, we understand that every great BBQ starts with a personal touch. That’s why we welcome your enquiries and feedback. We encourage you to reach out to us through the contact form below or send an email to sales@wattleandflame.com.au. Our goal is to ensure that your experience with us is as enjoyable and seamless as the unforgettable flavours of our charcoal.

We value each and every customer and are committed to responding to all enquiries promptly—typically within one business day. Your input is vital in helping us continuously improve and offer products that not only meet but exceed your expectations. From detailed product information and order tracking to special requests and collaborations with restaurants or BBQ enthusiasts, our friendly customer service team is ready to assist you every step of the way.

Thank you for choosing Wattle & Flame for your BBQ needs. We invite you to join our community of grilling enthusiasts and experience the difference that our commitment to quality and sustainability makes. We look forward to hearing from you and helping you create exceptional BBQ moments.